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Regional Business Manager

Kerala 6–10 year

Job Description

Summary

The Regional Business Manager/First Line Sales Manager (FLM) is responsible for leading a high-performing sales team to deliver exceptional customer engagement and achieve commercial objectives. This role requires strategic thinking, deep market knowledge, and the ability to translate national strategies into effective local execution.

About the Role

Location- Kerala/Kochi

Key Responsibilities:

  • Lead and coach theteamto achieve sales, productivity and performance targets through strong in-field coaching, callplanningand disciplined execution.
  • Create and execute regional/territory business plans aligned to brand strategy (targeting, coverage, quarterly priorities, cycle plans) and review progress through regular business reviews.
  • Drive high-quality, compliant HCP engagement (cardiologists/physicians) using evidence-led, value-based selling; strengthen disease/patient pathway understanding and objection handling.
  • Use sales and prescription insights, analytics and market intelligence tooptimizetargeting, improve call effectiveness and implementtimelycorrective actions.
  • Ensure brand plan execution and KPI governance (coverage, call quality, demand drivers, availability) and manage risks across competition,accessand supply.
  • Operate within company policies andethicalcodes
  • Partner with Marketing, Medical,Value &Access and Supply to deliver regional initiatives, resolve customer issues and improve patient access where applicable.
  • Build team capability through structured coaching (joint work, role plays, feedback), onboarding, performancereviewsand talent development/succession planning.
  • Develop key accounts and KOLs across priority institutions/clinics to build advocacy and sustain demand 
  • Support market access and institutional processes (where applicable) to improve adoption,affordabilityand continuity of therapy.
  • Own forecasting and business hygiene:accurateoutlook, budget/expense discipline, andtimelyreporting/documentation.
  • Work with distribution/trade partners to ensure availability, primary–secondary alignment and stock/expiry risk control in priority channels.
  • Drive omnichannel execution and ensure data quality,privacyand use of approved content.
  • Continuously track competition and guideline/evidence updates and translate insights into local actions to protect and grow share.

Essential Requirements:

  • Bachelor’s degree (Life Sciences/Pharmacy/Business or related).
  • MBA/PGDM preferred.
  • 6–10 years pharma sales experience; Cardiovascular/ Specialtytherapy exposure preferred.
  • 2–4 years team handling with strong coaching and performance management skills.
  • Strong market understanding and ability to drive compliant, scientific/value-based HCP engagement.
  • Experience with launch excellence / go-to-market execution and cross-functional ways of working.
  • Strong analytics; proficient in MS Office.
  • Strong communication,influencingand stakeholder management skills.
  • High ethics and compliance orientation; working knowledge of promotional codes/SOPs.
  • High field orientation; willing to travel extensively within the region.

Commitment to Diversity and Inclusion / EEO paragraph:

Novartis is committed to building an outstanding, inclusive work environment and diverseteams’representative of the patients and communities we serve.

Why Novartis:Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating,supportingand inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:https://www.novartis.com/careers/benefits-rewards

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)